Our Patient Care Journey | Dental Patient Journey

The Park Practice - Dental Patient Journey

Learn more about our patient care journey

At The Park Practice, we want to make sure our patients are looked after from your initial consultation all the way through to the completion of your treatment plans. We want our patients to fully understand the steps we take to ensure patient satisfaction and provide the quality of care now associated with our name.

Our process has been tried and tested over the years and we feel confident in our ability to supply the best healthcare services whilst centring the patient experience.

Guiding you through with top-quality care

Our patient journey is mapped out to ensure you have the support you need every step of the way. Our friendly reception team will welcome you to the dental practice and be available for any questions you might have. We always seek to improve the patient experience by providing personable service.

Whether you’re a new patient or have been coming to us for years, we aim to deliver clear and in-depth communication where you feel listened to. We prioritise patient engagement and ensure that you feel seen and heard.

Our dentist will walk you through treatment options if they’re needed, and discuss any next steps with you. We never make any decisions on your behalf, and you will be kept informed throughout any treatment you choose.

COVID-19

As a group of experienced healthcare professionals, our primary aim is to keep you safe. That’s why we’ve introduced several measures to protect you from COVID-19.

You’ll fill out a form before you visit the practice and be required to wear a mask in the waiting room
Hand sanitiser will be available and you might notice clear screens around the practice
Our staff will all be wearing PPE
We conduct a thorough cleaning and disinfection process between patients

These measures are for your safety and the safety of our team. We will still deliver the same quality of dental care you’ve come to expect from our clinic.

Contact us

Please contact us if you have any suggestions on improving the quality of our services. We will also be happy to answer any questions via email or telephone. We look forward to hearing from you!